Acceptance of Terms
Welcome to Voswell. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
These terms apply to all visitors, users, and others who access or use our services.
Description of Services
Voswell provides online nutritional guidance consultations to help individuals make informed decisions about vitamins and food supplements for everyday wellbeing. Our services include:
- Initial nutritional consultations
- Follow-up guidance sessions
- Educational information about supplements and nutrition
- Personalised recommendations based on individual lifestyle factors
Our services are educational and informational in nature. Please refer to our Health Disclaimer for important information about the scope and limitations of our guidance.
Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete information when requested
- Be located within the United Kingdom
User Responsibilities
Account and Information
When using our services, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of any account credentials
- Notify us immediately of any unauthorised use
- Update your information to keep it accurate and current
Appropriate Use
You agree not to:
- Use our services for any unlawful purpose
- Violate any applicable laws or regulations
- Impersonate any person or entity
- Transmit any harmful or malicious code
- Attempt to gain unauthorised access to our systems
- Interfere with or disrupt our services
- Use automated systems to access our website without permission
- Copy, modify, or distribute our content without authorisation
Consultations and Guidance
Nature of Service
Our nutritional consultations provide educational guidance about vitamins and food supplements. They are not intended to replace professional guidance for specific concerns. Our nutritionists provide information to help you make informed lifestyle choices.
Your Responsibility
You acknowledge that:
- You are responsible for decisions you make based on our guidance
- Our recommendations are educational suggestions, not prescriptions
- You should use your own judgement when considering supplements
- You will inform our nutritionists of any relevant information during consultations
Scheduling and Cancellations
For scheduled consultations:
- You must provide at least 24 hours notice for cancellations or rescheduling
- We reserve the right to cancel or reschedule appointments with reasonable notice
- Missed appointments without prior notice may affect future scheduling
Payments and Fees
Fees for consultations and services will be communicated to you before you commit to any paid service. Payment terms include:
- Fees must be paid according to the agreed payment schedule
- All prices are in British Pounds Sterling (GBP) unless stated otherwise
- We reserve the right to change our fees with reasonable notice
- Refunds, if applicable, will be provided according to our refund policy communicated at the time of purchase
Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Voswell or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or display our content without written permission
- Use our trademarks or branding without authorisation
- Create derivative works based on our content
You may view and print content for personal, non-commercial use only.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
Limitation of Liability
To the fullest extent permitted by law:
- We provide our services on an "as is" and "as available" basis
- We make no warranties, express or implied, regarding our services
- We are not liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the fees you paid for services in the six months preceding any claim
Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless Voswell, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of our services
- Your violation of these Terms of Service
- Your violation of any rights of another party
- Your provision of false or misleading information
Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for:
- The content or accuracy of external websites
- The privacy practices of third parties
- Any damages arising from your use of third-party services
Your use of third-party websites is at your own risk and subject to their terms and conditions.
Disclaimers
Please note the following important disclaimers:
- Our guidance is educational and informational only
- We do not provide specific guidance for particular circumstances
- Results from following our recommendations may vary
- We make no guarantees about specific outcomes
- Our nutritionists provide lifestyle guidance, not clinical recommendations
For complete information about the scope and limitations of our services, please read our Health Disclaimer.
Termination
We reserve the right to:
- Terminate or suspend your access to our services immediately, without notice, for any violation of these Terms
- Discontinue any aspect of our services at any time
- Refuse service to anyone for any reason
Upon termination, your right to use our services will immediately cease.
Changes to Terms
We may modify these Terms of Service at any time. When we make changes:
- We will update the "Last updated" date at the top of this page
- Significant changes will be communicated through our website or via email
- Your continued use after changes constitutes acceptance of the modified terms
We encourage you to review these Terms periodically.
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy, Cookie Policy, and Health Disclaimer, constitute the entire agreement between you and Voswell regarding our services.
Contact Information
If you have questions about these Terms of Service, please contact us:
Voswell
18 Piccadilly, Westminster
London W1J 0DQ
United Kingdom
Email: [email protected]
Phone: +44 20 7946 82 15